Privacy Policy

Introduction
This Privacy Policy explains how we collect, use, share, and protect the personal information you provide when using our services, including our website, applications, and furniture sales services.

1. Scope of This Policy
This policy applies to all individuals who access our website, use our applications, or shop with us. It covers information collected directly from you, such as information you provide when shopping, registering on the website, participating in surveys, or communicating with customer service, as well as information collected through technical means, such as Cookies.

2. Information Collection and Use of Cookies

2.1 Information Collection
We may collect personal information that you voluntarily provide, including but not limited to your name, email address, phone number, shipping address, and payment information. Additionally, we may collect information about your interactions on our website, including pages visited, products of interest, and duration of visits.

2.2 Use of Cookies
We use Cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our site.

• Necessary Cookies: Essential for the operation of the website, such as adding products to the shopping cart and completing purchases.
• Analytics Cookies: Help us understand how users interact with our website, allowing us to improve functionality and performance.
• Marketing Cookies: Used to display advertisements relevant to your interests. You may disable these cookies through your browser settings.

3. Use and Sharing of Information

3.1 Use of Information
We use the information collected to:

• Process and fulfill your orders;
• Provide you with updates, promotions, and special offers;
• Improve our website, products, and services;
• Respond to your inquiries and requests;
• Detect and prevent fraud or illegal activities.

3.2 Sharing of Information
We do not sell or share your personal information with third parties except under the following circumstances:

• Logistics service providers (e.g., couriers, shipping companies);
• Technology and marketing service providers (subject to our privacy terms);
• Legal obligations, such as legitimate requests from judicial or governmental authorities.

4. Data Storage and Cookie Management

4.1 Data Storage
We retain your data only for the period necessary to fulfill the purposes for which it was collected. Once the retention period expires, we securely delete the data in accordance with applicable laws.

4.2 User Rights Regarding Cookies
You may block or delete Cookies through your browser settings. Please note that this may affect website functionality. By continuing to use the website, you consent to the use of Cookies.

5. User Rights
You have the right to:

• Access: Request access to your personal information;
• Correction: Correct inaccurate or incomplete data;
• Deletion: Request the deletion of your data, subject to legal conditions;
• Objection: Object to the use of data for marketing or analytics purposes;
• Withdrawal of Consent: Withdraw your consent to data processing at any time.

To exercise these rights, please contact our privacy team via email. We will respond within the time frame required by law.

6. Legal Basis and Compliance
We process your personal data based on the following legal grounds:

• Your explicit consent;
• Necessity for the performance or fulfillment of a contract with you;
• Compliance with legal obligations;
• Our legitimate interests, such as improving services or preventing fraud.

We comply with the applicable Data Protection Laws and the General Data Protection Regulation (GDPR). We collect only the necessary user data and protect it through encryption and access controls. Except as required by law, we do not disclose your information to third parties without your consent.

7. Contact Information
For questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team at:

Teléfono: +1 (347) 337-5268

Correo electrónico:solutions@valvortiqal.com

Dirección: 306 W Samuel St,Assumption,IL 62510,DOB:10/06/1982

Horario de atención: Lunes a viernes, de 9:00 a 18:00 (Hora Central Europea)